General Information

This section includes the following information:

You can download a copy of our Practice Leaflet here.

We are committed to giving you the best possible treatment and the highest quality care when you need it.

We Welcome Your Suggestions to Improve our Service

We welcome your suggestions to improve our service. Please tell the staff on the reception desk about anything you would like us to consider, complete our comments and suggestions form, or give us your comments in writing.

In Great Britain, patients on average have just seven minutes with their GP. The BMA's Doctor Patient Partnership offers the following advice to help you use this time effectively ...

Information on how to view/access your Medical Records.

Caldicott Guardianship is an NHS statutory requirement to guard the confidentiality of patient information.

How to make a complaint if you are not satisfied with the service you receive from any member of the practice team.

Pontardawe Primary Care Centre aims to provide the best possible health care for their patients. However there may be circumstances when it would be considered reasonable, or in the best interests of the patient, to remove patients from the list.