Tawe Terrace, Pontardawe, Swansea, West Glamorgan, SA8 4JU

    Telephone: 01792 863 103
    NHS Direct Wales: 0845 46 47


    If you need to take medication on a regular basis your Doctor may decide to issue you with repeat prescriptions which will remove the necessity for you to be seen every time you need a fresh supply of medicines. All repeat prescriptions are produced on the Practice computer system and you will be given a repeat slip listing the medication that you can order without seeing the Doctor.

    Coronavirus (Covid-19)

    Stay at Home - Protect the NHS - Save Lives.

    NHS Direct - Check your symptoms
    Latest Information: NHS Wales website | Gov.uk

    Coronavirus: Help us Help You

    26th March 2020

    We would like to take this opportunity to thank you all for your understanding, patience and support at this time of national crisis.

    We understand at this difficult time our patients will need us now more than ever. In order to help you as best we can,
    we ask that you follow our guidelines, which are highlighted on our Coronavirus 'Help us Help You' page.

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    Important Notice

    We do not take prescription requests over the telephone because errors are easily made with this method - Please use one of the methods listed below to order your prescriptions.

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    No Account?


    Other Ways to Order Your Prescriptions

    1. By Post:
      Post the tear-off slip indicating the medication you require to the surgery, enclosing a stamped self-addressed envelope. If posting please remember to give at least one weeks notice for a first class stamp and longer if using second class.
    2. In Person:
      You can tick your requirements on the repeat slip and hand in at reception.
    3. Chemist:
      Arrange with a local chemist to request & collect your prescription. See Collection points section below.

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    When will my Prescription be ready?

    Prescriptions will be ready for collection in three working days (longer by post) if you will be picking the prescription up from the surgery.

    Request Received

    Script Ready By











    For Example
    A script received on Tuesday at 4pm will be ready for collection
    on Friday after 4pm.

    Please request repeat prescriptions well in advance of public holidays, etc.

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    Collection Points

    Patients can either collect their prescription from the surgery or a chemist of their choice.

    In order for prescriptions to be collected from a chemist, patients need to register at their chemist of choice for the 'Prescription Collection Service'. Once the Chemist has agreed to collection on your behalf, Patients then need to instruct the Practice which must be in writing - forms are available from most chemists.

    Good Medication Management is Important

    Please preempt ordering prescriptions to avoid medication running out.

    If you are given 56 days of tablets and you have 7 days left, order your new prescription. In the case of any emergency your regular pharmacist will give you a couple of tablets until you get your new prescription.

    It is good practice that repeat medication is regularly reviewed so that you get optimum care. Please make note of the review date and make an appointment to see the doctor.

    If you are going on holiday you should take a list of your medication with you. In case you have a problem ENSURE YOU HAVE ENOUGH MEDICATION TO COVER YOUR HOLIDAY. SOME COUNTRIES ALSO NEED A DOCTOR's LETTER TO EXPLAIN THE MEDICATION. Check with your travel agent.

    If you have elderly relatives ensure that they have an adequate supply of their medication. Dossette boxes/blister packs can be arranged if they have a large amount of medication to take.

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    Drug Names

    Each drug has two names - the generic and the brand name. Where possible we use the generic name because this is usually much cheaper for the health service. Due to this, you may notice a change in colour, shape or size of your drug. Do not be concerned by this, you are still receiving the same drug of the same quality, it is only the appearance that has altered.

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    Only Order the Medications that You Need

    • Please let your GP or Pharmacist know if you’ve stopped taking any of your medicines.
    • Check what medicines you still have at home before re-ordering.
    • Discuss your medication with your GP or Pharmacist on a regular basis.
    • Think carefully before ticking all the boxes on your repeat prescription forms and only tick those you really need.
    • If you don’t need the medicine please don’t order it! If you need the medicine in the future you can still request it.
    • If you need to go into hospital, please remember to take all your medicines with you in a clearly marked bag.
    • Following a hospital admission it is not uncommon for your medications to be changed, they may be stopped, new ones added, or doses changed.  Ensure that you have a record of the changes and tell your Pharmacist.  When you have a new prescription following any changes, take extra care to ensure these changes have been reflected in the medicines you’re given.

    Please also remember that your medicines are prescribed only for you; it's not safe to share them with anyone else.

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    Prescription Costs

    Prescriptions are free of charge in Wales.